Legal Documents.
Review the terms of use, data protection approach, contract framework, and corporate information for our social media management service in one place.
Easily find the information you are looking for.
We have grouped data security, membership, brand usage permissions, and business agreements by topic.
Showing 14 documents
Data and privacy
Personal Data Protection Law (KVKK) Notice
Explanation of personal data of visitors, free trial users, and business representatives.
Review documentPrivacy Policy
How NEFES protects and uses account, media and business information.
Review documentCookie and Browser Technologies Policy
Transparent explanation of session cookies, local storage and preference records.
Review documentData Deletion and Account Connection Removal
Removing social account connections and methods for requesting your personal data.
Review documentUse and service
Site and Panel Terms of Use
Business account, content upload, free trial, and safe use principles.
Review documentB2B Agency Service and Subscription Agreement
Scope of the managed social media service offered to businesses, publication authority, and delivery and payment terms.
Review documentPersonal Data Processing Agreement — B2B Addendum
Framework for the processing of customers' social message/comment data by NEFES and sub-providers.
Review documentSales and subscription
Cancellation, Renewal and Refund Policy
Subscription cancellation, service periods, payments, and refund processes that may apply.
Review documentDistance Sales Agreement — Consumer-Specific Template
The framework to be used when NEFES sells remote services to a real consumer for non-professional purposes.
Review documentDistance Sales Pre-Information Form
A form to be completed with concrete data before payment, only if sales are made to a buyer with consumer status.
Review documentPermissions and declarations
Business Visual and Brand Usage Permission
A separate permission model for the use of real business photos in NEFES's portfolio, showcase or advertising.
Review documentPerson Appearance and Media Usage Permission
A separate assessment regarding the use of employee, customer, or model images in content.
Review documentCommercial Electronic Message Policy
Rules on campaign e-mail/SMS messages, optional consent and opt-out rights.
Review documentCorporate information
Transparency, begins with the right scope.
Subscription and data processing agreements prepared for businesses become valid with a concrete package, authority, and customer acceptance. Consumer-specific templates are used only in transactions where that legal status exists. The presence of a document here alone is not an account connection, payment authority, or data transfer permission.
