What information should a barbershop profile show at first glance?
The barbershop's business name, location, service type, opening hours and contact link should complement one another. Instead of piling every service into the bio, a short, clear description and a current link can provide a better user experience.
For the profile photo, a logo or business mark that reads well at small size is a good choice. If the owner's own photo fits the business identity, a professional portrait of the owner with permission can also be used; however, another person's image should not be presented as if it were the barbershop itself.
Eight-point barbershop profile check
| Area | Customer's question | Action to take |
|---|---|---|
| Business name | Am I at the right barbershop? | Verify the real signage and brand name |
| Profile picture | Is it clear whose account this is? | Readable logo or real photo |
| Bio | Which cut and grooming services are offered? | Current, short service list |
| Location | How do I get there? | Correct address and map link |
| Opening hours | When are you open? | Show the business's actual hours |
| Booking route | Do the phone/message links work? | Direct to the correct channel |
| Pinned posts | Where can I see the space and the work? | Real cuts, salon, contact |
| Reply structure | Who confirms prices or availability? | Verified information and handoff to a person |
This list focuses on setting up correct business information rather than on technical platform buttons; app interfaces may change over time.
Short template you can use for your bio
[Actual shop name] · [Neighbourhood]
[Hair and beard services you actually offer]
Booking, opening hours and location: [Current link]
Do not expand the template with unsupported promises such as “the best barbershop in Turkey” or “always a free slot.” If the barbershop closes at 18.00, the profile should not give the impression that services are available until 22.00.
How to choose the three pinned posts?
1. Introduce the space: The real entrance, chairs and an orderly work area should reflect the environment the customer will encounter.
2. A real example of the service: A permitted photo of a hair or beard cut and the service's correct name. Do not use AI to turn the same cut into different results and present them as three separate customers.
3. Booking information: Current opening hours, the phone or messaging route, and the correct location. When these change later, the old pinned post must be updated as well.
How do the profile and the video complement each other for barbershop Reels?
A Reel shows a short moment of the work and the real result; the profile provides the route needed to book an appointment. Even if the barbershop's cut video gets many views, a user cannot move forward if the phone link on the profile is wrong.
Example: 10-second detail from a real cut → barbershop name → current booking route via the profile. No incorrect price or promise that a specific time is definitely available is added to the final frame.
Consent and accuracy of appearance in customer photos
The face, hairline and actual result of the person in a barbershop photo must not be digitally altered to look different from reality. Having permission to take the photo does not automatically mean that all permissions for advertising or public sharing are in place.
A person's detailed appointment information, phone number or private details are not carried into Stories. For a real portrait to be used for promotion, the appropriate legal basis and required permission conditions are assessed.
Which information should carry over from a DM to a confirmed appointment?
To the message “Are you available tomorrow for a haircut?”, no exact time is given without checking the real booking system. The requested day and service type can be recorded and passed on to the authorized person. Verified fixed information such as the address and opening hours can be answered directly.
When reporting, profile visits, message requests and appointments actually booked are kept separate.
Short monthly check
- Is there a service on the list that is no longer offered?
- Are the opening hours and holiday days correct?
- Do the map, phone and booking links open?
- Do the pinned photos represent the real shop?
- Are the usage permissions for staff or customer images in order?
- Are the price and availability details given in messages up to date?
NEFES keeps the barbershop's real photos and product/service cards in its brand memory and manages profile information, Reels, Stories and the verified communication flow within the same service structure.
Adapt this guide to your business
Open the profile through the customer's eyes: can you follow a single path from the service list to the booking channel? Ask three different friends to find the same booking information; simplify whichever line they get stuck on.

